Sometimes a problem can be solved right over the internet. If you want, we can remotely access your computer to troubleshoot or configure it for you, or even give you a quick tutorial on how to do something on your Macintosh. Just download our remote access client, give us permission to access your machine, and a secure connection will be opened up with our computers. You can watch us work on your computer screen, and see the problem get solved in no time at all.

To send us your basic machine configuration, please go
here and click send.

To download the remote access module, click on one of the links below: